Payment Policy

At Rongora LTD, we aim to provide a smooth, secure, and transparent payment experience for all our customers. This Payment Policy outlines the methods we accept, how your payments are processed, and what you can expect when shopping with us.


💳 Accepted Payment Methods

We currently accept the following secure payment options:

  • Major debit and credit cards (Visa, MasterCard, American Express)

  • Secure online payment gateways available at checkout

  • Any additional payment methods displayed during checkout

All payments must be completed at the time of purchase.


🔐 Payment Security

Your security is our priority.

  • All transactions are processed through encrypted and trusted payment gateways.

  • We do not store your card details on our servers.

  • Sensitive information is handled securely to protect your privacy.


🧾 Order Confirmation

Once your payment is successfully processed:

  • You will receive an order confirmation email with your order details.

  • If you do not receive a confirmation, please check your spam folder or contact our support team.


❌ Failed or Declined Payments

If your payment fails or is declined:

  • Double‑check your card details or payment information.

  • Try an alternative payment method.

  • Contact your bank if the issue persists.

We cannot reserve items for orders with incomplete or failed payments.


🔄 Refunds & Payment Reversals

Refunds (when applicable) are issued to the original payment method used during purchase.

  • Refund processing times may vary depending on your bank or payment provider.

  • We will notify you once your refund has been initiated.

For full details, please refer to our Refund & Return Policy.


✏️ Price Changes

Prices may change without prior notice.

  • The price you pay is the price shown at checkout at the time of purchase.

  • Promotional or discounted prices apply only during the active offer period.


📩 Need Help?

If you have questions about payments, feel free to contact our support team through our Contact Us page. We’re always here to help.