Shipping Policy

Last Updated: July 5, 2026

At Rongora Ltd., we are committed to providing a fast, reliable, and hassle-free shipping experience. This Shipping Policy explains how we process, ship, and deliver your orders.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing Time

All orders are processed within 1–2 business days after payment has been successfully confirmed.

Orders are not processed or dispatched on weekends or public holidays.
Processing times may be delayed during periods of high order volume.
If a significant delay occurs, we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed during checkout.

Standard Shipping

Estimated delivery time: 5–7 business days after your order has been processed.

Free Shipping

Free standard shipping is available on eligible orders over $75.

Delivery estimates may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Locations

We currently ship within the United States only.

International shipping is not available at this time.

4. Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become available after shipment.

5. Delivery Issues

While we work with trusted shipping partners, Rongora Ltd. is not responsible for delays caused by shipping carriers.

If your order is lost, delayed, or arrives damaged, please contact us with your order number so we can assist you as quickly as possible.

6. Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

Rongora Ltd. is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon publication on this page. We encourage customers to review this policy periodically.